Legal

Refund Policy

Effective date: [PLACEHOLDER: Owner-approved policy effective date]

Draft — owner review required: confirm the remaining business and policy details before publication. The Tiny Product Co. assumed-name/DBA filing has been submitted; acceptance/registration is not yet verified.

Tiny Product Co. is a brand operated by Loopmix LLC, a Texas, United States limited liability company. This draft policy applies to digital downloads sold under the Tiny Product Co. brand. No products are currently available for purchase.

14-day refunds for problem downloads

If a digital download is defective, cannot be accessed, or is materially different from its description, you may request a refund within 14 days of purchase.

Change-of-mind requests

Because digital products are delivered immediately, we generally do not offer refunds for change of mind after delivery.

Your rights

This policy is subject to applicable law and to the policies of any merchant-of-record platform that processes your order. Nothing in this policy limits or waives any rights you have under applicable consumer law.

How to request a refund

Email laurel@laurelhess.com with your order details and a short description of the problem.

See also our draft Terms of Service and Privacy Policy.